Fristam Pumps USA, a leading manufacturer of pumps and mixers for the food, dairy and pharmaceutical industries located in Middleton, WI is looking for an enthusiastic, organized team player with strong technical skills and a customer focus to join our team as a Technical Inside Sales Representative. This position will be responsible for working directly with Fristam’s internal and external customers to provide product support, troubleshooting assistance, and quotations on company products.
Essential Duties and Responsibilities include:
• Manage the product return and repair program
• Maintain and manage the trial powder mixer program
• Provide support including basic sizing and basic troubleshooting of the Fristam product line
• Enter repair orders based on quotes and or customer PO’s
• Communicate with customers regarding basic applications, quotes, orders, deliveries, issues, etc.
The qualified candidate will possess strong technical and problem solving skills, excellent written and verbal communication skills, and a proven ability to build and maintain strong relationships with customers to ensure ongoing customer satisfaction. A Bachelor’s degree in Engineering or an Associate’s degree in a related field preferred. 2-3 years of experience in a customer-facing role in a manufacturing environment supporting a technical product line desired.
We offer an excellent working environment and a generous benefits package.
Please send resume to: firstname.lastname@example.org.