Customer Service Representative

Fristam Pumps USA, a leading manufacturer of pumps and mixers for the food, dairy and pharmaceutical industries located in Middleton, WI has an excellent opportunity for a self-motivated, team-oriented individual to join our Customer Service department as a Customer Service Representative. This position is responsible for providing a variety of customer services through application of knowledge of Fristam’s products and services.

Essential Duties and Responsibilities include:
• Answer customer calls regarding, orders, quotes, returns, and general questions about Fristam products. 
• Enter quotes and provide technical feedback to distributors.
• Enter orders based on quotes and or customer PO’s.
• Provide customer support including basic sizing and basic troubleshooting of the Fristam product line.

The qualified candidate will be proficient in order processing, customer service and telephone skills; possess excellent oral and written communication skills; be able to learn and understand the pump and sanitary industry requirements; and have a high level of technical aptitude. An Associate’s degree in a technical discipline with 1-2 years of previous customer service experience required.  In lieu of degree, a minimum of five (5) years of customer service experience supporting a technical product line. The majority of customer interaction is over the phone or via email. 

We offer an excellent working environment and a generous benefits package. 

Please send resume to: hr@fristampumps.com

Posted December 2, 2019

 

Machine Production Manager

Fristam Pumps USA, a leading manufacturer of pumps and mixers for the food, dairy and pharmaceutical industries located in Middleton, has an excellent opportunity for a self-motivated, highly organized, and effective Machine Production Manager. This position will be responsible for growing the machining department along with the company by leading and utilizing the strengths of each associate. 

Essential duties and responsibilities include, but not limited to:

• Promotes associate growth and development through training and mentoring.
• Applies a constant improvement approach to achieving operations excellence, program execution and company goals.
• Effectively works with other department supervisors, quality, engineering and operations to develop and execute plans and projects to meet future production needs.
• Effectively manage vendor and customer relationships and expectations.
• Develops new machining processes as needed. 
• Ensures that equipment and facilities are clean and properly maintained for efficient production.

Qualifications: The ideal candidate will be able to manage a project from inception to completion, lead a team, and foster positive working relationships. The candidate will possess strong leadership skills, a track record of meeting deadlines, and solid knowledge and understanding of technical drawings and machining processes. They will have a Bachelor’s degree in a related field, along with 7-10 years of experience in manufacturing management, including experience with improving manufacturing processes, the ability to grow a department, and production planning.  

We offer an excellent working environment and a generous benefits package.

Please send cover letter and resume to hr@fristampumps.com

Posted August 6, 2019

CNC Machine Programmer

Fristam Pumps USA is looking for a CNC machine programmer that would like to show off their skills. Fristam has new state of the art horizontal mills, 5-axis turning lathes, lathes with live tooling and others to make high precision parts. The qualified person will be setting up cells in the area to utilize the maximum capacity of the equipment. Training of the cell team will also be part of the role. The candidate will also be working with other areas in the company to ensure smooth flow of the product through the manufacturing process.

Fristam Pumps USA, a leading manufacturer of pumps and mixers for the food, dairy and pharmaceutical industries,

Qualified candidates will:

• Have a minimum of three (3) years of experience with CNC machining equipment and operations preferably in a quick changeover environment

• Have a solid understanding of programming principals, applications and tooling required

• Prove ability to go from concept to completion with a task and/or project a must

• Have knowledge of machine shop practices and techniques, machine operation and tooling required

• Work with accuracy and attention to detail

 • Be able to lift 40-45 lbs.

• Frequently and sit or stand for long periods of time

We offer an excellent working environment and a generous benefits package. 

Please send resume to: hr@fristampumps.com