Fristam Pumps USA, a leading manufacturer of pumps and mixers for the food, dairy and pharmaceutical industries located in Middleton, WI has an excellent opportunity for a self-motivated, customer-focused individual as a Bi-Lingual Applications Engineer. This position must be fluent in Spanish and English. The Bi-Lingual Application Engineer will be responsible for working directly with Fristam’s distributors and end-users to provide technical solutions, troubleshooting assistance, and quotations on company products.
Essential Duties And Responsibilities Include:
• Telephone communications with customers regarding standard and special applications, quotes, orders, deliveries, problems, etc.
• Provide application engineering support including sizing and basic troubleshooting of the Fristam product line.
• Provide field support to end users and distributors as required.
The qualified candidate will possess strong technical aptitude, excellent written and verbal communication skills, effective problem solving skills and proven ability to build and maintain strong relationships with customers to ensure ongoing customer satisfaction. A Bachelor’s degree in Engineering or related field is required. Experience in a customer-facing role in a manufacturing environment supporting a technical product line desired. Ability to travel to customers as needed.
We offer an excellent working environment and a generous benefits package.
Please send resume to: KKnox@fristampumps.com
Posted July 1, 2020