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Monday, September 26, 2016

Customer Service Representative

Fristam Pumps USA, a leading manufacturer of pumps and mixers for the food, dairy and pharmaceutical industries located in Middleton, Wisconsin has an excellent opportunity for a self-motivated, team-oriented individual to join our Customer Service department as a Customer Service Representative. This position is responsible for providing a variety of customer services through application of knowledge of Fristam’s products and services.
 
Essential Duties and Responsibilities include:
• Answer customer calls regarding, orders, quotes, returns, and general questions about Fristam products.
• Enter quotes and provide technical feedback to distributors.
• Enter orders based on quotes and or customer PO’s.
• Provide customer support including basic sizing and basic troubleshooting of the Fristam product line.

The qualified candidate will be proficient in order processing, customer service and telephone skills; possess excellent oral and written communication skills; ability to learn and understand the pump and sanitary industry requirements; and have a basic mechanical aptitude. An associate’s degree in a technical discipline with 1-2 years of previous customer service experience required. In lieu of degree, a minimum of five (5) years of customer service experience supporting a technical product line.

We offer an excellent working environment and a generous benefits package. Please send resume to: kschmitt@fristampumps.com.

Polisher – 2nd Shift

Fristam Pumps USA, a leading manufacturer of high quality stainless steel pumps, mixers and blenders, has immediate openings on second shift for polisher/grinder in our Middleton, WI manufacturing facility. This position is responsible for grinding and polishing stainless steel work pieces according to specifications.

Qualified candidates will have experience grinding/polishing in a manufacturing environment. Experience with using a variety of hand tools is a plus. Attention to detail to ensure a high level of quality parts required. Must be able to lift 40-45 lbs frequently and sit or stand for long periods of time.

We offer an excellent working environment and a generous benefits package. Please send resume to: kschmitt@fristampumps.com

Fristam is an Equal Opportunity Employer and will not discriminate against any individual, employee, or application for employment on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. See www.eeoc.gov.

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