Customer Service Representative – Bilingual, Monday-Friday, 8:00 a.m. – 4:00 p.m., Mon-Fri

Fristam Pumps USA, a leading manufacturer of pumps and mixers for the food, dairy and pharmaceutical industries located in Middleton, Wisconsin has an excellent opportunity for a self-motivated, team-oriented individual to join our Customer Service department as a Bilingual Customer Service Representative. This position is responsible for providing a variety of customer services through application of knowledge of Fristam’s products and services.

Essential Duties and Responsibilities Include:
• Answer customer calls regarding, orders, quotes, returns, and general questions about Fristam products.
• Enter quotes and provide technical feedback to distributors.
• Enter orders based on quotes and or customer PO’s.
• Provide customer support including basic sizing and basic troubleshooting of the Fristam product line.

The qualified candidate will be proficient in order processing, customer service and telephone skills; possess excellent oral and written communication skills; ability to learn and understand the pump and sanitary industry requirements; and have a high level of technical aptitude. An associate’s degree in a technical discipline with 1-2 years of previous customer service experience required. In lieu of degree, a minimum of five (5) years of customer service experience supporting a technical product line. Candidate must be able to read, write and speak both English and Spanish – majority of customer interaction is over the phone or via email.

We offer an excellent working environment and a generous benefits package.

Please send resume to: HumanResources@fristampumps.com

Posted November 22, 2021

 

Warehouse Associate – 1st Shift, 8:00 a.m. – 4:00 p.m., Mon-Fri

Fristam Pumps USA, a leading manufacturer of pumps and mixers for the food, dairy and pharmaceutical industries, has an immediate opening for a Warehouse Associate in our Middleton, WI manufacturing facility. This position is responsible for packing products in crates and boxes for domestic and foreign shipments.

Essential Duties and Responsibilities include:

• Package inspected products into shipping cartons according to customer specifications and transfer cartons to staging or shipping area
• Build crates and boxes according to specified dimensions, using care in bracing and blocking to eliminate shifting of product in transit
• Use appropriate packing materials to prevent breakage or damage
• Properly stock and rotate materials as needed
• Maintain raw materials storage areas as assigned
• Accurately pull parts for customer orders in a timely manner
• Loading and unloading of trucks
• Palletize raw castings and forgings

Qualifications:

A successful Warehouse Associate will possess the following:

• High school diploma or equivalent
• Prior experience in a warehouse environment
• Ability to read and process documentation related to shipping, receiving, and storage
• Demonstrated understanding and use of appropriate work instructions and procedures
• Ability to utilize a variety of standard office and warehouse equipment including but not limited to copiers, phone, pallet jack, forklift, etc.
• Ability to lift up to 40 pounds regularly; 75 pounds occasionally

This is a temp-to-hire opportunity.

We offer an excellent working environment and a generous benefits package.

Email a resume to hr@fristampumps.com.

Fristam Pumps USA is an Equal Opportunity Employer.

Posted September 28, 2021

CNC Machine Operator – 2nd Shift, 3:00 p.m. – 11:00 pm., Mon-Fri

Fristam Pumps USA, a leading manufacturer of high quality stainless steel pumps, mixers and blenders, has an immediate opening on 2nd shift for a machine operator in our Middleton, WI manufacturing facility. This position includes set ups, checking routine programs and operating manual, automatic or semi-automatic NC machine tools and/or CNC machining equipment to perform standard and/or repetitive sequences of operations to meet close tolerance and finish requirements.

Qualified candidates will have 3-5 years of experience with manual, NC and/or CNC machining equipment and operations. Knowledge of machine shop practices and techniques, machine operation and tooling required. Ability to work with accuracy and attention to detail a must. Must be able to lift 40-45 lbs frequently and sit or stand for long periods of time.

We offer an excellent working environment and a generous benefits package.

Email a resume to hr@fristampumps.com.

Fristam Pumps USA is an Equal Opportunity Employer.

Posted January 25, 2021